FAQ

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1ST CONTACT

If you would like to work with me, please fill out the quote request form or send an email to info@naste.co, together with the document to be translated. Any information you are able to provide me with will assist my understanding of your objectives and thus I can adapt my translation accordingly: the nature of your business, your target audience, distribution methods for the requested text, etc.

I will provide you with a firm quote within 24 hours, with details of the service requested and the estimated delivery date.

TRANSLATION

Once you have accepted the quote, I will translate your document and contact the designated person if I need any clarifications.

DELIVERY

I will send you my final translation at the agreed time, along with my invoice for services. The invoice is exempt of VAT in compliance with art. 293 B of the French General Tax Code.

PAYMENT

Payment is due 30 days from the invoice date.

The time depends on the complexity of the text and its format. I usually translate 300 words per hour, but a translation can take significantly longer if extensive terminology research is required or if I have to reformat the document before translating it.

Translation quotes are based on the number of words contained in the source document, as counted automatically by the software I use. The rate varies depending on the level of complexity of the document, its format and the required timeline. The quote always takes into account my time for a thorough proofreading. If you wish, for an additional fee, I can arrange for a fellow translator to also proofread my work.

Proofreading, editing and copywriting quotes are based on an hourly rate.

If you wish to receive a free quote, please fill out the quote request form or send an email to info@naste.co, with your document.

Unless otherwise stated, payments must be made within 30 days from the invoice date, ideally by bank transfer. However, I will also accept a cheque (drawn on a French account) or payment via Paypal. Any possible additional fees associated with the chosen payment method are payable by the client.

For more information please refer to the General Terms of Sale.